Club coins aren't just a decorative counter. When you have a balance, you can redeem it for real rewards: coupon codes, digital packs from the recipe book, and other perks that the association makes available in the catalog.

FROM EARNING TO REDEEMING

Your progress turns into something you can use

Go to "Awards and Rewards," select a reward, confirm the redemption, and claim your reward in "My Coupons." "My Redemptions" is the same screen with a different name: your rewards history.

Catalog

Cost in coins

Code

My Coupons

01 · VIEW The Catalog

02 · REDEEM with coins

03 · SAVE The coupon

04 · USE The prize

Prizes and Rewards

A dynamic catalog, not a static list

In the app or on your web account, you’ll see your active rewards, your coin balance, and whether you have enough balance for any tokens. The association can add, pause, or remove prizes without asking you to update anything.

BALANCE

Cost in coins

Each reward indicates how many coins it costs. If you don’t have enough, the card shows you how many you’re short. Redeeming a reward deducts the cost from your wallet.

WHEN AVAILABLE

Stock and Limits

Some rewards have limited quantities or a maximum per member. If they’re out of stock or you’ve already reached the limit, the app will clearly let you know.

BEFORE CONFIRMING

Terms

Read the name, description, and instructions. That’s where you’ll find how to use the reward, whether it expires, and whether digital content requires you to keep your Club membership active.

What You Can Unlock

Coupons, digital items, and more when they become available

XXXX-XXXX

Coupon with code

After redeeming, you’ll receive a unique code that you can show or hide. Use it by following the instructions for that reward and mark it as used when appropriate.

RECIPE BOOK

Digital Gift

Packs and recipes are unlocked for you to redeem via a personal link. This is not a public page: you can access them again from My Coupons.

UPON SIGN-UP

Welcome Pack

When you activate your membership, you’ll receive a welcome recipe pack without spending any coins. It’s not available for purchase in the catalog—it’s granted upon sign-up.

DYNAMIC

Other Rewards

The system supports experiences, products, or other categories when the association makes them available. If they’re out of stock or inactive, they won’t appear as redeemable.

Step-by-Step

How to redeem a reward

1 Open Rewards

From the Club in the app or under My Account → Club → Rewards and Perks on the website.

2 Select the item

Check the cost, balance, availability, and terms. If you don’t have enough coins, the item will let you know.

3 Confirm the redemption

You need an active membership. When you confirm, the coins are deducted and your coupon is generated.

4 Go to My Coupons

There you’ll find the code, the expiration date (if applicable), and access to the digital content.

The coupon code is in the format ABCD-EFGH

You can reveal, hide, or copy it. Present it where indicated in the redemption instructions. Once you’ve used it, you can mark it as used in your history.

Digital Content: Personal Access

The recipe book packs open via a secure link tied to your redemption. You can access them again from My Coupons. If the item requires an active Club membership, access depends on your membership status.

Wallet and History

"My Coupons" is your redemption archive

Available Coins

Your balance decreases when you redeem. Your visits and validations remain in your history; only the amount you can spend changes.

Active Redemptions

Redeemed rewards are listed in My Coupons / My Redemptions, along with their status, code, and digital access (if applicable).

Validity

Some coupons expire. If they expire, the coins aren’t automatically returned. Only a redemption that’s canceled or refunded by the association will restore your balance.

How to earn coins is explained in the Club’s coin guide. Here, the focus is on spending them wisely: choosing, redeeming, and using them.

To ensure a fair redemption

What You Need and What Doesn’t Happen

✓ Active membership to redeem

✓ Sufficient coin balance

× Automatic email upon redemption

× A permanent, unchanging catalog

Membership

You can browse the catalog while logged in, but confirming a redemption requires an active Club membership. Some digital titles also require you to maintain your membership to unlock the content again.

Availability and Limits

If a reward is out of stock or you’ve already redeemed it the maximum number of times, you won’t be able to redeem it again until those conditions change.

This is not the store

Using coins on a store order is a separate process. Here, we’re talking about the Rewards catalog and My Coupons.

Tips before confirming

✓ Check the expiration date and instructions

✓ Make sure you receive the coins

✓ Save the code in "My Coupons"

✓ Open the digital version from your redemption

Frequently Asked Questions

Where are "Rewards" and "My Coupons"?

In the app, within the Club. On the website: My Account → Club → Rewards and Prizes, and My Coupons / My Redemptions. They’re the same history section with two common names.

Do I need to be a member to redeem?

Yes. Confirming a redemption requires an active membership. Without it, you can view the catalog if you’re logged in, but you can’t complete the redemption.

Will I receive an email with the coupon?

No. The redemption appears in “My Coupons,” along with the code and digital access, if applicable. It does not depend on an automated email.

What digital packs are available now?

There are recipe book packs with approximate costs ranging from 120 to 240 coins, typically one redemption per member. The Welcome Pack is awarded upon sign-up and cannot be purchased from the catalog.

If the coupon expires, will I get my coins back?

Not automatically. Coins from an expired coupon do not return to your wallet. Only a redemption that is canceled or refunded by the association restores your balance.

Is this the same as paying with coins in the store?

No. The store is another way to use coins. This guide covers the Rewards Catalog and the coupons you keep after redeeming.

Your balance can be converted into a reward

See what you can redeem today

Open the catalog, choose a reward, and let your coins turn into a coupon or a pack that’s all yours.

View Rewards and Prizes Become a Club Member